ONLINE SALES STAFF JOB DESCRIPTION

Customer Search & Outreach:

Proactively search for and connect with: international customers; business owners who frequently work with overseas clients (freelancers, sellers, office employees); frequent travelers and business travelers; language learners; and cross-border online sellers (Shopee, TikTok, Amazon, etc.).

Use platforms such as: LinkedIn, Facebook Groups, Alibaba, Upwork, Fiverr, etc.

Nurture and maintain relationships with non-paying prospects so they can be converted into paying customers in the future.

Consultation & Sales Closing

Sell solutions that address language barriers in international business.

Receive one free account to use as a demo of the voice-translation chat tool with customers.

Consult customers and close sales for the product package (USD 179/year).

Develop a network of Collaborators / Affiliates.

Customer Management & Care

Track the customer journey (Data Demo Sales Closing).

Provide post-sale customer care to increase the renewal rate.